Gerry Gordon's Mazda Service Department FAQ
Scheduling Service
Q: How do I schedule a service appointment?
A: You can schedule service in the following ways:
- Book online through our website for a quick and convenient option
- Call our service department directly at 204 284-7937
- Visit our service department at our location
For urgent matters, you can reach our main line at 204-475-3982.
Maintenance Schedules
Q: When should I bring my Mazda in for regular maintenance?
A: Mazda vehicles typically require service:
- Every 8,000 km or 6 months (whichever comes first)
- More frequently in severe driving conditions
- According to your vehicle's specific maintenance schedule in your owner's manual
Our service team can provide a customized maintenance schedule for your specific model.
Service Pricing
Q: How can I get an estimate for my service?
A: We provide transparent pricing through:
- Free service estimates upon inspection
- Standard pricing for routine maintenance
- Detailed explanations of all recommended services
Contact our service department at 204 284-7937 for specific pricing information.
Warranty Coverage
Q: What's covered under my Mazda warranty?
A: Standard Mazda warranty coverage includes:
- 3-year/unlimited km basic warranty
- 5-year/unlimited km powertrain warranty
- 7-year/unlimited km anti-perforation warranty
Our service team can verify your specific coverage by VIN number.
Genuine Parts
Q: Do you use original Mazda parts?
A: Yes, as one of the longest-running Mazda dealer franchises in Canada, we:
- Use only genuine Mazda parts
- Maintain extensive parts inventory
- Offer warranty on all installed parts
This helps maintain your vehicle's value and performance.
Emergency Service Information
Q: What should I do if I need emergency service?
A: For emergency situations:
- During business hours: Call 204 284-7937
- After hours: Contact our emergency service line
- Roadside assistance: Available 24/7 through Mazda's roadside assistance program